We had to wait over an hour in line just to get information. The employees in the lobby/front of the hotel are slow, overly worked out, and short staffed. The casino was full of cigarette and vape smoke, and even when you left to the lobby and the check in area, which is mean to be smoke-free, was full of smoke. Treasure Island Resort & CasinoTreasure Island Resort & Casino. There’s no ice in the ice vending machine on our floor, and the majority of the vending machines from floor 25-30 don’t work, or error out when we want to buy water. Opal CollectionHotels & Resorts In Treasure Island, FL. The casino is located 40 miles from the Twin Cities on the. Our freezer and safety vault didn’t work, and they had no running electricity to them. Treasure Island Resort & Casino is a tribal casino owned by the Prairie Island Indian Community. Later we and many other guests staying here purchased cases of bottled water at the CVS downstairs. There’s no proper drinking water nor filter, and we were forced to either use the dirty tap water. Door locks should constantly have electricity, not batteries. Treasure Island Hotel and Casino (also known as Treasure Island Las Vegas and 'TI') is a pirate-themed hotel and casino located on the Las Vegas Strip in Paradise, Nevada, U.S.It includes 2,885 rooms and a 47,927 sq ft (4,452.6 m 2) casino.The resort is owned and operated by businessman Phil Ruffin. My family and I got locked out for an hour and a half from our hotel because the battery in our door was dead.